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Frequently
Asked Questions
What
makes X-Sight Music the best choice?
We have been in business since 1984
and are able bring our experience from thousands of shows to your one
special event. We are not a fly-by-night, budget, or weekend-warrior
company. Entertaining you and your guests is what we do. This requires us
to use only state-of-the-art sound & lighting systems and update our pure
digital music library weekly. From Wedding Receptions to Corporate Events our care and concern for your special event
is second only to your own.
Is
the price the same for any event?
We understand that each and every event is unique, and one rate
does not fit all, therefore we have developed price packages that are
designed to perfectly accommodate your needs. Our price package's consider
the amount of sound & lighting equipment needed, location of the event,
known times of the event, and many other details, all customized for you
to ensure the highest rate of success. Our base prices and additional time
rates insure that you only pay for the amount of time needed, but contain
the flexibility to keep playing 1,2,3 or more hours beyond.
How far
will you travel?
Our location puts us at a tremendous
advantage. X-Sight Music serves Indiana, Michigan, Ohio, Illinois, and
Kentucky.
Including city's of: Chicago, Cincinnati, Indianapolis, Detroit, Louisville.
Are you
insured?
X-Sight Music carries a one million
dollar ($1,000,000.00) liability policy on each DJ. To this day we
have never needed it, but for life's unforeseen moments it is a tremendous
assurance to our client's, other vendors, and ourselves. Plus all of our
equipment is fully insured.
Is
setup time included?
You never have to pay for setup or teardown time. We arrive about
an hour prior to the scheduled start time, long before your first guests
arrive. After your event, we teardown and are typically loaded in about
30-45 minutes, leaving the facility in the exact condition when we
arrived.
How soon
should we book?
Some of the most popular dates book
as early as one year or more in advance, however most book about 9 to 12
months ahead. While others remain open until the final moment. We
recommend reserving your date as soon as possible but if you decide to
have entertainment at the last minute or worse your DJ cancels, it is
still worth it to check our availability.
What is
the deposit and when is the final payment due?
We require a 50% deposit along with a signed contract to reserve the date
for your event. The balance is due at the end of your event. We will
gladly accept personal checks, money orders, cash or any combination
thereof. We also accept most major credit cards.
Do
you take breaks?
Our services are non-stop! From the scheduled start time until your
event is complete, the music is uninterrupted. Unlike bands that must stop
and rest, we continue to play straight through your event.
Can we request the music to be played at our event?
Of course! You may decide what is played entirely, leave the
selection completely up to us, or any combination in between. Keeping the
dance floor packed is influenced by many factors, including the order and
style in which the songs are played, they way songs are mixed together,
and the DJ interaction... not just what songs are played. We recommend
that you provide us with a "must play" list and a "play if possible" list.
This combination will allow plenty of room for guest request and DJ
selections.
Can we have a "do not play" list?
Yes, we understand that you would not want to hear a song you and
your "ex" danced to. Any specific songs or types of music that you do not
want to hear should go on your "do not play" list. Rest assured that if a
guest requests a song that is on this list, it will not be played.
What if we want a song that you don't have?
The answer to this is a point that sets us apart from most DJ
companies. Although we carry over 10,000 songs with us and have a music
library archive in excess of 50,000 tracks it is possible that you will
request a song that you remember from years ago that we may not have.
However, if you request a song or songs in advance (3-4 weeks), we will go
to any lengths to find your selections. Over the years we have developed
many contacts in the recorded music industry and will use them to find
that rare song that you remember from years ago. If it was ever recorded,
we will make every effort to find it and get it for your event...
Guaranteed!
How loud do you play the music?
One of the highest complaints of DJ's and bands is that they play
the music too loud. It doesn't have to be that way! Using only the highest
quality equipment and possessing skilled knowledge of sound system
reinforcement we have the know-how and technical capabilities to evenly
cover your venue from background (cocktail and dinner) music to dance
time, all the while maintaining a comfortable sound level for guests
conversations and interaction outside the dance floor area. Remember music
should be heard and felt with clean rich sound, fulfilling all the dynamic
depths that the artist intended, not flat and loud so that your hearing
goes numb.
Do
you carry backup equipment?
We offer the highest level of dependability to you on your special
day. All essential equipment is operated in pairs allowing the second
unit to take over, just in case the primary piece fails to perform
properly. We have always believed in using only the highest quality in
sound equipment available and providing our equipment with routine
maintenance to ensure quality, dependability, and reliability.
Do you
hang any banners or other advertisement?
Absolutely not. Your special event
is not our promotional opportunity. The tackiest thing for a DJ to do is
to hang a huge banner, taking away from the elegant theme you carefully
created. We do appreciate referral business and place a small stack of
business cards on our table with our equipment.
How
interactive are your DJs?
We let you decide on the level of
interaction from our DJs. We can be conservative to outgoing. Normally, we
are only as interactive as necessary to insure your guests have a great
time. You will never hear any of our DJs screaming, yelling, or
singing over the microphone. Guests will quickly grow tired of this type
of embarrassing behavior. Most of our private events call for a
conservative, skilled emcee who uses the microphone sparingly. We are
Professional DJs, the spotlight stays on the Guests of Honor.
Can we
choose our DJ?
Yes, our clients may choose their DJ or
we will assign the DJ we feel will best serve the clients event.
Assignment is subject to schedule availably.
Is
tipping/gratuity expected by the DJ?
You will never see a tip jar on our
table. Tipping or gratuity is not expected, only appreciated. If you feel
the DJ has exceeded your expectations and wish to tip, we will accept it
as the
utmost compliment.
Should
we feed the DJ?
It is your choice to include the DJ
in meals. With setup and teardown we will often be at events for 6-8
hours, please just let us know in advance. This way we can make any other
arrangements we may need. If you do include us, we suggest to not include
us in your meal count since 1 or 2 guests usually will not show.
Are you
a member of any professional organizations?
We are proud members of numerous
organizations that promote professionalism and ethics in business, such as
the National Association of Mobile Entertainers. We are also
members of local Chamber of Commerce.
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